Store Policies

SHIPPING AND PICK-UP

Institches currently offers shipping within Canada and a free porch pick-up option in Brampton, Ontario.  Due to postal delays resulting from the coronavirus pandemic, Institches will be charging a flat rate of 10$--all items will be express shipped with tracking numbers provided.  Shipping in this fashion provides speed and security for both producer and consumer during this unpredictable time!  Shipping costs will automatically calculate at checkout based on your delivery selection.  Thanks for your cooperation and understanding.

Institches is a small-scale handmade business that is dedicated to providing you stylish, unique and meticulously handcrafted headwear! Each item is lovingly made to order from some of the most fun and fashionable fabrics available in the textile market!  Please expect approximately a 1 week turnaround (plus shipping if applicable!) to fulfill orders at this time.  Thank you!

TURNAROUND TIMES
RETURNS & EXCHANGES

Customer satisfaction is of the highest priority and if you are unsatisfied with your product or have any questions at all please contact me at anathea@institches.ca.  I will do my best to accomodate any needs or requests you might have!

AVAILABILITY AND SELECTION

The selection of headwear at Institches is constantly changing in an effort to keep all of the products seasonal and fashion-forward!  When prints are hot they are hot everywhere and as such many prints will be subject to availability. If you see something you like, it is important to snap it up while you can!  Institches offers a large variety of products and prints but please note that not ALL patterns are available in ALL styes--this is primarily because certain prints look better in certain styles! Also, sometimes that particular fabric is already stitched up into your next favourite headband!  Please check availability for the particular product you are looking for! 

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